Terms of Service

Welcome to Auvé. By using this website and placing an order, you agree to these terms.

Our products

Auvé sells at-home beauty devices and accessories. Our devices are cosmetic beauty tools, not medical devices, and are not intended to diagnose, treat or cure any condition. Always follow the included instructions and the contraindications on the product page (avoid use if pregnant, or if you have epilepsy, a pacemaker or other electrical implant; consult your doctor if unsure).

Pricing & payment

All prices are in South African Rand (ZAR) and include applicable taxes unless stated. We may update prices and promotions at any time. Payment is processed securely at checkout and your order is confirmed once payment is received.

Orders

We may refuse or cancel any order (for example, suspected fraud or a pricing error). If we cancel a paid order, you'll receive a full refund.

Shipping, returns & refunds

Delivery timeframes and costs are in our Shipping Policy. Returns and refunds, including our 30-day money-back guarantee, are covered in our Returns & Refund Policy.

Intellectual property

All content on this site — text, images, logos and branding — belongs to Auvé or its licensors and may not be reused without permission.

Limitation of liability

To the extent permitted by law, Auvé is not liable for any indirect or consequential loss arising from use of our products or website. Use our devices as directed.

Governing law

These terms are governed by the laws of the Republic of South Africa.

Contact

Questions? Reach us via our Contact page.